Easy Watering are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org
Our Contact details:
Vat No 874 7403 00
Customer Services: 01531 806 328
LRW Limited is the trading name of Easy Watering
Company Reg 5655641
Registered Office address: Unit B, Chancel Close, Gloucester, Gloucestershire GL43SN
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Shipping And Handling
When will you despatch my order?
Unlike many internet companies, we have our own warehouse and we stock many of the items we sell. We will try to despatch stock items the same day. We ship to the UK Mainland, Northern Ireland and Scottish Highlands. Unfortunately exclusions may apply to remote areas and bulk items weighing in excess of 20kg. All other locations may be subject to additional shipping charges, details can be obtained by calling us with details of your order and shipping location.
The Customer must inspect the Goods as soon as reasonably practicable after delivery or upon purchase and shall within 14 days of such delivery or receipt give notice to the Customer Care Department of Easywatering of any apparent physical or delivery damage in the Goods.
Queries regarding shortages of Goods must be made within 14 days of delivery date and must be accompanied by the despatch note. Queries regarding Goods invoiced but not delivered must be made to the Customer Care Department of Easy Watering within 14 days of invoice date and the invoice number must be quoted.
We will endeavour to deliver your order right away. If you order before 12pm Mon-Fri, we can normally get your order to you within 1-2 business days. Orders placed over the weekend will normally get shipped out Monday for delivery on Tuesday.
If your item is not in stock, we will back order for you and dispatch it as soon as it comes into stock, or we will where necessary substitute a part with an equal quality and comparable item, this only applies to Hozelock Micro Irrigation products.
Easy Watering are a VAT registered company and a VAT invoice will be issues for your order, all prices stated include VAT at 20%, our VAT number is 874 7403 00.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction and all of our products come with a 30 day no quibble guarantee.
With regards to faulty products we will adhere to the warranty provided by the manufacturer and work within their process to fix or exchange the products under their warranty terms and conditions. The total liability of the sale of contract is limited to the monies paid by the buyer and we cannot be held liable for indirect, consequential or special loss. If an item is returned under a warranty claim, after 30 days from the date of order then the item will be exchanged for the same item, no refund is offered after this time.
Easy Watering do not disclose buyers' personal information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We want you to be completely delighted with any purchase from Easy watering and we offer a 7 day money back guarantee. Upon delivery please inspect the goods and make a note on the delivery paperwork of any damaged or defects. If you are not completely satisfied then simply return the products to us in the original condition and packaging in a re-saleable condition and we will refund the purchase price. We will not refund any shipping costs for goods returned to us after 7 days that are not damaged.
If you need to return any goods then please write a covering letter with the following information:
a.Your order number (top left hand corner of your invoice)
b.Your details (Name, Address, Phone Number)
c.The reason you are returning the goods
and we will endeavour to refund money within 7 days.
All goods paid for by cheque will be shipped 5 days after we receive your payment.